Check alerts before planning access.
Use the City of Katy website for city notices and its emergency-notification links. The Houston/Galveston National Weather Service provides regional forecasts and warnings; TranStar provides road-condition information. Check the route as well as the home’s entrance, and mention any access issue when you call. Never drive through water to meet someone at the property.
Content reviewed September 10, 2026.
Keep a simple record.
Save safely taken photos, estimates, and receipts together. Use the damage checklist to keep the next conversation clear.
